Liar Liar!

I used to be the only one answering the phone but these days I'm blessed to have three other lovely people helping out, so mostly I just do back-up. Which probably keeps me from burning out. Because some of our potential clients call up with the most outrageous tales.

"My neighbor had inspection with Yellow Hat and only paid $200." Hmmm. That must have been about ten years ago.

"No. Last week." Ummmm. No. That didn't happen.

Another variation - "My neighbor got the sprinkler system included at no charge." Possible, but not likely.

I really just get tired of all these people who want something for nothing. Or something for less than their friend got it for.

If you want to negotiate, go ahead. Give it your best shot. But don't lie to me. Your friend didn't get an inspection last week for $200. (Well, at least not from us.) Your neighbor probably didn't get anything at no charge. And you definitely didn't get a letter from us offering you $100 off.